Brothers Locksmith in Gilbert AZ take care to screen their customers, including checking for a phone number and address before doing any work. But national companies that pose as local small businesses are generating a lot of complaints, said Kim States, public affairs director of the Better Business Bureau of Southern Arizona. Some of these companies run large ads in local telephone directories with bogus addresses or no address at all.
Finding a reputable local locksmith can be a challenge. According to the BBB of Southern Arizona, complaints about locksmiths have risen 75 percent over the last year. Many of these problems are caused by national companies that pose as local small businesses, and often advertise in phone books with a local number but a bogus address or no address at all. They also tend to charge more than advertised for their services. Some consumers have reported being billed hundreds of dollars more than quoted after they hire these firms for work.
When it comes to locksmith services, the price that one pays may vary depending on several factors. This includes the location, the type of lock that needs to be fixed, and the time of day. It is important to know the rates of a locksmith before hiring them so that you can avoid getting overcharged. Moreover, you should make sure that the service fee for house call services is clearly mentioned on the quotation. This will save you from being shocked when you receive the bill at the end of the service. You should also be aware of the extra charges for night service, holidays, and weekend service. These fees are usually higher than the regular fee. This is because of the fact that the demand for emergency services increases during these times.